Learn how to communicate effectively with the health care team and insurance company personnel so that you can exercise your rights and ensure that the health care system is working on behalf of you and your loved ones.
Review Date: February 06, 2013
National Family Caregivers Association
The Institute of Medicine estimates that as many as 98,000 people die in U.S. hospitals each year as the result of lapses in patient safety. This program features an interview with AHRQ Director, Dr. Carolyn Clancy, discussing this important issue.
Review Date: September 11, 2012
Agency for Healthcare Research and Quality
This plain language brochure replaces AHA's Patients' Bill of Rights and informs patients about what they should expect during their hospital stay with regard to their rights and responsibilities. The brochure is available in multiple languages.
Review Date: January 16, 2013
American Hospital Association